Terms and Conditions

Notice To Nevada Mortgage Professionals

In cooperation with the State of Nevada Division of Mortgage Lending.

LeadLead, LLC has ceased doing business in the State of Nevada.

LeadLead, LLC no longer offers leads, for sale in the State of Nevada.

LeadLead, LLC no longer does business with Mortgage Professionals in the state of Nevada.

No services will be rendered in the State of Nevada in its entirety.

Updated 8/10/2021

Use of personal information

The personal information collected at LeadLead’s website is exclusively for internal use; such is deployed as a knowledge base of clients’ requirements in view of building outstanding customer service. We expressly declare that data collected is not divulged to any third party; our employees and agents that have access to these data are obliged to handle the data solely as we have declared above.

Condition of divulgence of personal information

LeadLead is obliged to release Personal Information when mandated under the law. Such action is taken in good faith in circumstances which include and is by no means limited to protecting the rights, properties or safety of LeadLead, our users or others; also, when we deem it necessary to enforce terms enshrined in our user agreement.

Indemnification

You agree to indemnify and hold LeadLead, LLC, it’s subsidiaries, affiliates, agents, shareholders, officers, contractors, vendors, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of service, the violation of the agreement by you, or then infringement by you, of any other user of the service using your computer, of any intellectual property or other rights of any person or entity. LeadLead, LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

No Warranty

LeadLead, LLC Provides the service “AS IS” “WITH ALL FAULTS” and “AS AVAILABLE” and the entire risk as to the satisfactory quality, performance, accuracy, and effort is with you. To the maximum extent permitted by applicable law, LeadLead, LLC makes no representations, warranties, or conditions, express or implied. LeadLead, LLC disclaims any and all warranties or conditions, express, statutory, and implied, including without limitation: (i) warranties or conditions of merchantability, fitness or for a particular purpose, workmanlike effort, accuracy, title, quiet enjoyment, no encumbrances, no liens, and non-infringement: (ii) warranties of conditions arising through course of dealing or usage of trade; and (iii) warranties or conditions that access to our use of the service will be uninterrupted or error-free. There are no warranties that extend beyond the face of this agreement.

How to Unsubscribe

We have provided avenues to opt-out of our periodic emails sent only to those who have indicated an interest in receiving emails from us. Our emails sent out are exclusively for customer services and other purposes as indicated by the customer upon subscription. An unsubscribe link is included in all emails we send to our customers. You may opt-out of our mailing list by simply clicking on the link or by sending an email to sales@leadlead.co with the subject line “unsubscribe”.

Acceptance of Terms

You are deemed to have accepted the LeadLead’s privacy policy by using this website. It is required of you to carefully read this privacy policy before proceeding to use the resources on this website as you are automatically deemed to have accepted the policy by using this site. In event that you do not agree with the policy as stated here; you are required to exit this website immediately.

We reserve the right to change, modify, add, or remove portions of this policy at any time at our sole discretion. In the event of a change in this policy, the updated policy will be posted on this website or the same sent to our subscriber list. You are required to periodically check the privacy policy of this website for changes as your continued usage of this website following future changes in these terms connotes your acceptance to the updated privacy policy.

Lead Credits

Unused funds or lead credits will expire after 120 calendar days.
This goes into effect from the last day you received a billable lead from LeadLead,LLC.

No refunds will be issued on unused funds or lead credits after 120 calendar days.

TCPA & DNC

LeadLead, LLC continues to obey and abide by all TCPA & DNC laws.
It is the customer’s responsibility as well to scrub all data/leads against the National Do Not Call Registry. LeadLead, LLC will not be held responsible for any Do Not Call infractions nationwide. Further More, LeadLead, LLC does not own or operate any landing pages. LeadLead, LLC does not make any contact with consumers regarding mortgage services or activities.

https://www.donotcall.gov/

THE BUYER IS SOLEY RESPONSIBLE FOR COMPLIANCE WITH ALL FEDERAL AND STATE LAWS INCLUDING BUT NOT LIMITED TO THE TELEPHONE CONSUMER PROTECTION ACT (TCPA) REGULATIONS, STATE AND FEDERAL DO-NOT-CALL REGISTRY REGULATIONS, AND DO-NOT-EMAIL/CAN-SPAM REGULATIONS. THE BUYER ASSUMES THE ENTIRE RISK THAT SOME CONSUMER LEADS PURCHASED MAY CONTAIN OUTDATED PHONE NUMBERS, UNIDENTIFIED CELLULAR NUMBERS, OR OTHER CONTACT INFORMATION AND EACH OF THEM ASSUMES THE RISK THAT THE CONSUMER MAY BE REGISTERED WITH A STATE OR FEDERAL DO-NOT-CALL REGISTRY. THE LEAD BUYER AND ANY END-USER PROVIDED ANY LEAD SOLD TO THE BUYER UNDER THIS AGREEMENT SHALL VERIFY ALL CONTACT INFORMATION AGAINST SUCH REGISTRY(S) PRIOR TO CONTACTING THE CONSUMER. BUYER SHALL BEAR ANY AND ALL LIABILITY FOR VIOLATIONS UNDER STATE AND FEDERAL TELEPHONE CONSUMER PROTECTION ACT (TCPA) REGULATIONS DO-NOT-CALL REGULATIONS AND DO-NOT-EMAIL/CAN-SPAM REGULATIONS.

LEADS & DATA ARE PROHIBITED FROM BEING CALLED WITH AUTOMATIC TELEPHONE DIALING SYSTEMS. BUYER WILL TAKE FULL RESPONSIBILTY FOR VIOLATING THIS POLICY.

Returns, Refunds & Cancellation Policy

Due to the nature of our service, we do not offer returns or refunds. However, we provide a high level of quality service and do go the extra mile to make sure our clients are completely satisfied.

In the event both parties agree to a refund there will be a 10% administrative and accounting fee charged to the customer.

Live Transfers

Once you, the customer, set your hours of operation and daily volume, our call center will transfer interested live calls within that specified time frame. If you are unavailable during your set hours and do not answer the call, you will still be billed for that call. It is recommended that you return the call to the live transfer if you were unavailable during your designated hours of operation, as you will be billed in full.

Click To Dial Market Place

Update: 9/13/2024 in compliance with the FCC one-to-one consent rule. This service will be long longer available after January 27th 2025

The billing for this platform is recurring on a monthly basis. For example, if you sign up for the service on 8/1/2021 you will be automatically billed on 9/1/2021 for the next month.

If you do not want to be billed for the following month you need to cancel service before your next billing cycle date. There will be no refunds.

The Click To Dial Market Place is $650 per month, per seat. If we notice extreme usage or multiple IP Addresses logged in at the same time your account will be canceled without a refund.

Delivery & Shipping Policy

By the nature of services rendered, there is no shipping of tangible products and goods; delivery of such products and services that might have been bought are in accordance with the terms outlined in our service agreement.

Please allow 24 – 48 hours for digital delivery via email or API into CRM.
Specialty data orders may take up to 7 business days to deliver.

Terms and Conditions - Lead Scrubbing Services

1. Acknowledgment of Legal Compliance:

By utilizing the lead scrubbing services provided by LeadLead, hereinafter referred to as “the Company,” you acknowledge and agree that compliance with the Telephone Consumer Protection Act (TCPA), National Do Not Call (DNC) regulations, and any relevant State and Federal laws is of utmost importance.

2. No Guarantee Against Lawsuits:

The Company provides lead scrubbing services to assist in compliance with telemarketing regulations. However, you expressly acknowledge that, despite our best efforts, we cannot guarantee that the use of our lead scrubber tool will prevent you from potential legal actions or lawsuits. The enforcement of TCPA, DNC, and other State and Federal laws is beyond our control.

3. Highest Level of Legal Enforcement:

You understand and agree that TCPA, DNC, and other State and Federal laws related to telemarketing will be enforced to the highest level. The responsibility for understanding and adhering to these laws rests with you, the user of our services.

4. Exemption from Liability:

By using our lead scrubber tool, you expressly release and exempt LeadLead and its affiliates, employees, and agents from any liability under any conditions arising from lawsuits related to illegal telemarketing practices. This exemption includes, but is not limited to, claims, damages, losses, costs, and expenses.

5. No Use, Reproduction, or Resale of Scrubbed Leads:

LeadLead hereby confirms and agrees that it will not use, reproduce, or resell any leads that are scrubbed using its services. Once a lead file is scrubbed and delivered to the client, all recorded information will be promptly deleted and will not be stored or used for any future purpose.

6. Legal Advice and Compliance Responsibility:

You are solely responsible for seeking legal advice to ensure compliance with all applicable telemarketing laws and regulations. The Company does not provide legal advice, and the information provided through our lead scrubbing services should not be construed as such.

7. Agreement to Indemnify:

You agree to indemnify, defend, and hold harmless LeadLead from and against any claims, liabilities, damages, losses, costs, and expenses arising out of or in connection with your use of the lead scrubber tool and any alleged violations of telemarketing laws.

8. Modification of Terms:

LeadLead reserves the right to modify these terms and conditions at any time. Users will be notified of any changes, and continued use of the lead scrubbing services after modifications constitutes acceptance of the updated terms.

9. Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of California.

10. Contact Information:

For questions or concerns regarding these terms and conditions, please contact (888) 212-3836

11. SMS Terms

By providing your mobile number and opting in to receive SMS messages from LeadLead, Inc., you consent to receive recurring text messages from us, which may include promotional offers, alerts, updates, and other marketing or informational content related to our services.

Message Frequency:
Message frequency may vary depending on your interaction with us, but you can expect no more than 4 messages per month unless you initiate contact or request additional information.

Data & Privacy:
We value your privacy. Your mobile number will never be shared or sold to third parties for their marketing purposes.

Charges:
Message and data rates may apply. Please consult your mobile carrier for details regarding your individual messaging plan.

Opt-Out:
You may opt out at any time by replying STOP to any message. You will no longer receive SMS messages from us. To get help or more information, reply HELP.

Data Buyers

To engage in data purchasing, all buyers must possess a valid SAN Number and obtain a telemarketing license in the respective states where business transactions are conducted. As the primary lead buyer, you accept full responsibility for compliance with federal, state, and local laws. LeadLead shall not be held accountable for any misconduct related to telemarketing practices.